Privacy notice

Privacy Policy

Effective Date: 26/06/2024

1. Introduction

Welcome to the Delivery Management App ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal Data
- Name
- Email address
- Phone number
- Delivery address
- Profile picture (optional)

Usage Data
- Information about how you use the App, including your interactions and activities within the App.
- Device information, such as IP address, operating system, device type, and unique device identifiers.

Location Data
- We may request access to and track location-based information from your mobile device, either continuously or while you are using the App, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

3. How We Use Your Information

We use the information we collect in the following ways:
- To provide, operate, and maintain the App.
- To improve, personalize, and expand the App.
- To understand and analyze how you use the App.
- To develop new products, services, and features.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To send you text messages and push notifications.
- To find and prevent fraud.
- For compliance with legal obligations.

4. How We Share Your Information

We may share the information we collect about you in the following ways:
- With service providers and vendors to perform functions process user data and help provide our service.
- With business partners to offer you certain products, services, or promotions.
- With your consent, to third parties, for any purpose disclosed at the time you provide consent.
- For legal reasons, such as to comply with applicable laws and regulations in response to lawful requests for information we receive, or to otherwise protect our rights.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe